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eCOA Benefits in Clinical Trials: What Clinical Operations Leaders Want.

Mike Hughes,
Chief Product Officer, YPrime

Why eCOA Matters in Complex Clinical Trials

To better understand how clinical teams evaluate and use eCOA today, YPrime conducted a survey of clinical professionals across roles and study types. The findings highlight what matters most when selecting and deploying an eCOA platform.

Top Concerns in eCOA Implementation

  1. Timelines and data quality: The top concerns that repeatedly surfaced in the survey results include timelines/delays, data quality, data change capabilities, protocol amendments, tech flexibility, and technology ease-of-use.
  2. Measures of success: Survey respondents site visit compliance, diary/scale compliance, and patient enrollment status as the top indicators of endpoint collection success.
  3. Integration with other technologies: Use of wearables and sensors in clinical research is increasing, and clinical professionals expect them, as well as other eClinical systems, to integrate with their eCOA platform for greater insights. 
  4. eCOA provider relationship: The clinical operations team primarily drives the selection of eCOA providers, with data quality, user interface/ease-of-use, and faster study start-up being important considerations. The burden of switching eCOA providers includes establishing new third-party integrations, procurement qualification of the new provider, and the loss of customizations with the incumbent eCOA provider.

What These Findings Mean for eCOA Selection

A More Strategic Approach to eCOA

  • Reducing operational risk through configurable, inspection-ready workflows
  • Improving execution by enabling faster decisions and proactive oversight
  • Supporting confident, defensible decision-making for sponsors, CROs, and sites

At YPrime, we deliver eCOA that not only delivers measurable benefits in clinical trials, but gives clinical operations leaders the confidence to execute complex studies with greater control, predictability, and certainty.

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